1. Kindly ensure you have selected the correct item in the correct color/size before checking out. O'odette will not be able to amend orders once they have been confirmed and will not be held liable in the event the wrong colors/sizes are selected, or if duplicate orders are placed.
  2. Kindly ensure the full and correct address is stated. Orders with incomplete/incorrect address may result in lost or delayed mailed.
  3. If you have a discount code, please ensure to input the code before checking out for discount to be valid. No refunds will be made for orders where discount codes are not entered at point of purchase.
  4. Orders will be shipped out upon payment verification. Kindly ensure all required information are submitted during the payment process to avoid any delays in mailing out your orders.
  5. Mailing days include weekdays only, excluding weekends and public holidays.
  6. O'odette reserves the right to accept or reject any order(s).
  7. Customers who have at least one successful purchase with us will automatically be added to our mailing list.


  1. Payments shall not be deemed to be made until full amount of funds have cleared.
  2. No cash refund is offered.
  3. All orders will be automatically cancelled after 20 minutes of non-payment.
  4. All cancelled orders cannot be reversed.
  5. Prices and shipping rates are subject to change without notice but changes will not affect orders that have already been accepted.